eFollett Reviews

The billing process was clear and straightforward, and my card was charged right away without any issues. The only thing is, I wish the receipt had arrived a little faster. Other than that, everything went smoothly.

They kept me updated the whole time, which I really appreciated. I wasn’t just sitting around wondering where my order was while drinking my morning coffee. Simple thing, but it made the whole process feel way less stressful.

Got my code and it worked on the first try with no hassle. I’ve used a couple of other sites before where the process took longer or the code didn’t work right away, so this was definitely a smoother experience.

I stopped in to grab my books and was pleasantly surprised by how short the line was. I didn’t have to wait long at all, and I was in and out quickly with everything I needed

I had to cancel my order and, you know, I’m totally calm about how often these things usually turn into a mess. But this time it was actually easy. They canceled it quickly, didn’t give me any hassle, and the refund came through just fine.

I found my books quickly and checkout was simple enough, so no real problems there. Still, I wish it didn’t take as much effort to search around and get everything together. It worked fine in the end, just felt like more work than it needed to be.

I tried using two different discount codes when I checked out, and both came back as invalid. The site was showing a sale too, but when I looked at my email receipt afterward, the total had barely changed. Not the end of the world, but definitely frustrating.

I was kinda expecting the book to say it was in stock and then get canceled later, but nope, eFollett actually had it like the site said. I picked out my class book and the inventory matched up with the store just fine.
Got my order without any weird back and forth or extra hassle, which was nice. Not a huge thing, but it saved me a headache for sure...

I ordered a used textbook from bkstr, and it did have a few marks here and there, but the pages were totally fine. For the price, I’d say it was a "pretty good deal" and worked just fine for what I needed

I rented my books from eFollett this semester, it was a nice little relief. I was already in that back-to-school overwhelmed mood, so being able to find the right class books quickly made things feel way less annoying. The rental option was easy to spot too, which was great because I really wasn’t trying to buy every single book. Checkout was simple, and I got updates after I ordered, so I wasn’t left wondering what was going on. The books arrived on time and in good shape, which definitely put me in a better mood. Returning them looks easy as well, so overall, I’m happy with it. No complaints from me.

The box showed up a little dented, so I was kind of worried at first, but everything inside was fine. Not perfect packaging, but it did the job, so...

Checking the store hours was simple, and the location info helped me get to the right campus bookstore without much trouble. Isn’t that half the battle when you’re trying to find a place on campus? I do wish the weekend hours were a little clearer, but overall, it was a smooth experience.

I brought it back on time, but somehow I still got hit with a late fee. They kept saying it wasn’t showing up right or something, and it just turned into a total mess.

I did end up getting my refund, so that part was fine, but it definitely took longer than I expected. Customer service was okay overall, nothing terrible, but the whole process just felt kind of frustrating for some reason. I really wish it had been quicker

I used bkstr to look up my class textbooks, and most of them were already listed, which definitely saved me some time. A few even had used and rental options, so that was a nice bonus. One book was out of stock for a bit, which was kind of annoying, but it showed up later. Overall, it was a easy way to find what I needed.

I went in thinking I’d just grab the textbooks I needed and be done, but once I started checking the prices, I had to pause for a second. They had what I needed, which was helpful, but the total ended up being higher than I expected. Definitely convenient, just kind of pricey for textbooks

I ordered a textbook from bkstr and didnt realize it was on backorder until after I already checked out. The updates were slow too, so I kept having to check on it myself instead of just knowing what was going on.

It did finally ship and the book was in good shape, but it showed up later than I needed it for class. Wasnt a terrible experience overall, I just wish they were more clear about the delay before I placed the order.

It worked fine overall, but the payment page took a while to load. I’ll admit I felt a little embarrassed just sitting there refreshing and wondering if I’d done something wrong, but it eventually went through.

My order from bkstr.com went smoothly. The books, sizes, and quantities were all exactly what I chose, and nothing was missing or mixed up. The packaging was fine too, nothing fancy, but it did the job. Overall, it was a simple, hassle-free experience, and I’m happy I didn’t have to reach out to customer service for any fixes.

The return process wasn’t clear enough for me. I had to dig around a bit to figure out what to do, which was kinda frustrating tbh